How fast do you reply?
Within one business day, usually much sooner during support hours (Mon–Sat, 10am–7pm IST).
Can I book a live walkthrough instead of emailing?
Yes — mention that in your message and we'll send a scheduling link for a 20-minute video call to walk through your own Meta ad account.
I'm an existing customer with a support issue — is this the right form?
Yes, or email support@hemlead.com directly to reach the support team faster.